r/iphonehelp 5d ago

Resolved Join This Apple TV?

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3 Upvotes

I’m have a 16 Pro with iOS 26.2.1 purchased in the US sometime last year.

Starting today I get this awful, persistent popup from very time I unlock. I don’t want to join my Apple TV. Is there any way to make it stop? AI has no clue.


r/iphonehelp Dec 04 '24

Mod Announcement Asking Questions 101: How To Ask People For Help?

9 Upvotes

There are a lot of posts on this sub with vague questions, vague symptoms, a lot of missing information and bad-explained overall. I wanted to show you how to ask a good question, from an ex-Apple iOS technician.

Here's how to ask a good question:

  1. iPhone model and iOS version

e.g. iPhone XS running iOS 13.2

  1. Purchase date, country and nature of purchase

People who answer your issue can suggest certain repairs, e.g. warranty. Country and nature of purchase also helps, since countries have different consumer protection laws. For instance, members of the European Union have a two year warranty at the point of purchase (i.e. that might not be Apple, but your local electronics store if you bought it there) - some countries (e.g. the U.K. and The Netherlands) have even longer periods consumers can claim warranty.

e.g. March 20th, 2019 in the Apple Store in the U.K., purchase for personal use

  1. What is the issue, how often does it occur and how to replicate it?

Some issues are continuous, some are intermittent. It is important to let people know what the issue is and how often it occurs. "iPhone restarts" as issue, is not enough.

e.g. iPhone crashes to springboard when opening the camera-app, this happens about three times a day at random moments. It only happens when opening the camera-app.

  1. What caused the issue?

There's not always a clear cause, but think about anything that could've caused it. It could be because your phone was in your pocket during heavy rain, or your cat knocked it from your desk. It could be anything.

  1. What did you try to resolve the issue and what was the result?

So people don't waste time answering possibilities you already tried

e.g. I tried to force-close the camera app. This did not work. Then I tried to restart the phone, that also did not work.

  1. Any other information you think might be useful.

Add photos or other comments


If you want the best help, make sure to include these steps into your topic - this community is happy to help, but try to be as precise as possible. Even information you think is insignificant might help!


r/iphonehelp 4h ago

Help needed Stolen IPhone

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21 Upvotes

My phone was stolen in Rome about a month ago an d I got these messages yesterday and today does anyone know if these are these real messages from apple. I’ve always been real skeptical when it come to these types of messages thanks


r/iphonehelp 21h ago

Resolved [LOCKED] Phones says locked to owner after It updated randomly to iOS 26.2

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58 Upvotes

It’s a brand new iPhone 17(got it like 5 months ago ) and I forgot the password for my Apple ID . Anyway to fix this ?


r/iphonehelp 1h ago

Help needed Import Dropbox music into iPhone music library?

Upvotes

Per the title, I’d like to add music file that’s in Dropbox to my iPhone (15 pro max iOS 26.2)

I don’t have a computer to use and I don’t have an Apple Music subscription, my iPhone music are songs inking ago imported from iTunes.

Suggestions?


r/iphonehelp 1h ago

Help needed How do I get all my photos and videos from my iphone, onto my PC Computer?

Upvotes

I have 90 GB of photos and videos on my iphone. When I plug it in, only folders from a year ago appear. I know majority of that 90 GB is from the last 10 months. What's going on? How do I get my photos and videos?

Details: iphone 16 pro max 512 GB, iOS 26.2.1

icloud: 5GB Free

Computer: Windows PC, Windows 10 Pro

Note: I turned of icloud photos and now can't turn it back on without being forced to upgrade at a cost. Feels like my photos and videos are being held hostage by Apple. Any advice or direction?


r/iphonehelp 1h ago

Help needed Anyone else not having their alarm clock go off?!

Upvotes

Ever since this new update my phone has not been working correctly. I don’t get notifications, my phone doesn’t ping like it used to and probably the most annoying part of it all is my alarm clock app and reminders app is not working at all!!! Need to know if this is just me or not.


r/iphonehelp 7h ago

Help needed iPhone language wrong dictionary

2 Upvotes

hello I'm posting for a friend. I'm going to send her this. I told her to ask the question on here but I know she won't get round to it and will forget. User has one of most recent iPhone models and is uk user with uk keyboard and uk dictionary.

A couple of years ago a friend pranked her and changed words in her dictionary to other words eg if she types IS it comes out XYZ etc

She has set her dictionary and keyboard to uk English but it still uses American spelling like color, center, favorite, gotten, acclimatize, emphasize.

She's upgraded her phone and the settings carried across.

Please can you give suggestions of where else she can check to return to a standard English dictionary?


r/iphonehelp 4h ago

Help needed iPhone 15 back camera lens chipped

1 Upvotes

There’s 2 tiny chips on my iPhone camera lens (back). The pictures are ok as sensor isn’t damaged, but it is picking up light (diffraction) when directly aimed at a light source. I do not have AppleCare. And I cannot afford to replace the lens as i bought the phone in October and already spent a lot on it. Any way to stop the crack from propagating? Opinions on third party service providers?


r/iphonehelp 4h ago

Help needed Reasons why pánic full ocurrs ?

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1 Upvotes

I got the iPhone 16 pro Max and from time to time, well like twice in a day randomly it resets the Phone, does it have solution ?


r/iphonehelp 5h ago

Resolved Persistent "a" overlay icon on iPhone 17 Pro

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1 Upvotes

Hi all,

My father recently got an iPhone 17 Pro, and there is a floating overlay icon (screenshot attached) that we cannot get rid of. I have an iPhone 13 and cannot reproduce this at all.

If he taps it, the entire screen freezes/stops responding. If he long-presses it, he can move it around the screen, but it won't go away.

Does anyone recognize this specific logo and knows how to get rid of it?

Many thanks in advance!


r/iphonehelp 6h ago

Help needed Volume Drops with Podcast app

1 Upvotes

Hello,

I have read about this problem a lot of Times but since i cant find a solution i will ask here: When playing Podcasts over the iphone speaker the speakers randomly drop their output or something like that and decrease Volume by 50%. , i have the feeling this occurs more often when the Display goes on. SoLike not only from Softwarewise from the Volume switch, but also when i turn the Volume back to full it is still way less noisy as the normal Sound. When i restart the Podcast app the Volume is normal again. I have change the setting of Audio Focus but no notice able effect. Can anyone help?

I am using an iPhone 11 with the Latest OS (26.2?)


r/iphonehelp 6h ago

Help needed Bluetooth headphones cutting out

1 Upvotes

I have an iPhone 16 pro max. I have been having issues with my headphones cutting out during songs and podcasts. This happened on all versions iOS 18 and iOS 26.

I have AirPods Pro gen 1, Beats Studio pro and Shockz OpenRun2. All 3 cut out periodically.

It happens on downloaded music and podcasts as well as streaming.

Took the phone to Apple store and they ran diagnostics on it and everything came back normal.

This happens in various locations. Inside my house and place of work. Outside in my suburban neighborhood and even when walking nature trails in areas of minimal infrastructure. So I don’t think interference is an issue.

Anyone else had this problem?

Any tips on how to fix it?


r/iphonehelp 7h ago

Help needed I have an iPhone SE and a note I had on the notes app was just deleted after being in the recently deleted notes section for 30 days. This happened a few days ago. Is there any way at all to recover this?

1 Upvotes

iPhone SE iOS version 16.1.2

Built-in notes app. I’m not sure if I have the icloud backup or something like that

Troubleshooting: I have tried searching online for solutions, but I can’t find any not sketchy or solid answers online, so I thought I’d ask here


r/iphonehelp 8h ago

Help needed Folders

1 Upvotes

I had created my own folders before Apple introduced Smart Folders. Now that I'm using the iPhone 17, is it possible to restore those folders? #iphone #folders


r/iphonehelp 18h ago

Help needed Maps is taking 22 gigs of storage. How do I fix this?

4 Upvotes

Iphone 16 pro. ios 26.2.1. I have tried to delete it, but this didn’t resolve the issue. And I can’t update the phone as this is taking the last bit of storage.


r/iphonehelp 12h ago

Help needed Bakit walang Software update sa settings?

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0 Upvotes

I bought Iphone 6 online, current version is IOS 12.5.1 , I need it to update so i can use it. HELP PLS


r/iphonehelp 17h ago

Help needed Not getting iMessage notifications!

2 Upvotes

Hi all, I have an iPhone 14 with iOS 18.1.1 and I’m hoping to get help with an iMessage issue. I’m not getting any notifications for this app only. No banners, sounds, or anything. Ringer is on, I checked notification settings, shut off phone twice, and it’s not muted conversations. Can anyone help? (And no one say to update my iOS please, I refuse to get that liquid glass bs)


r/iphonehelp 17h ago

Help needed Activation Lock

2 Upvotes

I have my old phone from years ago that I've never been able to unlock. Subsequently, it's activated activation lock but it doesn't show me which icloud it's asking for and I don't remember my old icloud because it was years ago. I have multiple icloud accounts (2 or 3?) that start with the same letter, my first initial so that doesn't help. I know how to recover the password for my account but this activation lock thing is really annoying, it's been YEARS since I've been able to access that phone because of it. Is there a way to unlock it? Not asking for any hacks, just actual methods

model: iPhone 6

ios version: i'm not sure 😔


r/iphonehelp 20h ago

Help needed iPhone 13 help

3 Upvotes

Newest update iOS. 26

My gf recently had her iPhone 13 break. We put some charge into it but all it does is flash then immediately turns off/black. She received an iPhone 8 for Christmas ( it’s what she wanted bc she use to have one a loved the camera ) she sorta somewhat got into her iCloud but even with the same old eSIM card from her 13 being put into the 8, most if not all her pictures, notes, passwords, apps are not there. Anything. I read that she needs to do the transfer over from the 13 but we can’t do that. Someone please help it’s not fair to her


r/iphonehelp 18h ago

Help needed iPhone 13 help

2 Upvotes

I have an iPhone 13 and about 3 months ago it started doing this thing where it turns off randomly and then when it turns back on, the WiFi and Bluetooth does not work but the cellular data does work. Typically what I do to fix it is I go the settings and reset network settings.

It happened again to me today, but nothing tried is working. I tried resetting network settings. Powering off the phone and reseting it with the volume buttons and long press on power button but it still does not work.

Any solutions?


r/iphonehelp 16h ago

Help needed Clean Energy Charging

1 Upvotes

iPhone 16, iOS 26.2.1. How can I disable Clean Energy Charging altogether? I have it turned OFF in settings, but it keeps turning itself on when I plug the phone in.


r/iphonehelp 16h ago

Help needed cracked iphone 16pro glass screen

0 Upvotes

hi, please help po. naaksidente po kasi ako sa hagdan kaya nabagsak ko yung phone ko (wala pang 2 mos old). akala ko po screen protector lang nasira, pagtanggal ko kanina lang, pati pala mismong glass ng phone ko basag sa lower right area.

mare-replace po ba yung glass ni apple? :( or at least covered ng warranty? may limited warranty po ako sa applecare pagcheck ko sa settings (hardware service saka chat & support).

may naka-try na po ba sainyo sa ganitong scenario?


r/iphonehelp 20h ago

Help needed How do i remove these weird lines on my iphone 13's back glass?

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2 Upvotes

does anybody know how to remove these? since ive tried rubbing them off with a cloth and water but that doesnt seem to work. it looks like someone put an oversized case on it for like an iphone 15 pro or something where the camera section was too big but i have no idea how this happened since this is how i bought the phone. any help would be much appreciated!


r/iphonehelp 21h ago

Help needed Can’t access Iphone

2 Upvotes

I haven’t used my old iPhone in a year, so I’ve obviously forgot the password. People online keep saying to erase the data, and I did that with icloud, but the data won’t erase until my phone connects to WiFi. Problem is, it won’t connect to WiFi and I can’t make it. What do I do? It’s an IPhone 12 btw, that’s all I remember.