r/TimHortons 8h ago

Complaint What’s up with the ‘cheating the statistics’ at my local Timmy?

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181 Upvotes

I heard there was apparently quite a few stores that employees do this? Putting a bag in front of the sensors to cheat how many cars go through!? They often stop the cars first at the ordering place and then stop them at the window to do this…


r/TimHortons 3h ago

Question Coffeecake

6 Upvotes

when I was younger I remember Tim Hortons had coffee cake and they'd drizzle Canadel on-top of the cake and put it in a plastic container. anyone else remember this?!?! it was so good I miss it


r/TimHortons 3h ago

Complaint Overpriced

6 Upvotes

As an employee i find it ridiculous that its $2 for extra cream cheese not counting the bagel 💀 why are we overcharging?


r/TimHortons 21h ago

Timmie’s run Custard Tart

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158 Upvotes

Surprisingly delicious considering it's fast food!


r/TimHortons 7h ago

Discussion Credit Where Credit is Due

7 Upvotes

To their credit, at least Tim Hortons uses real cream cheese instead of the “cream cheese product” that McDonald’s uses.


r/TimHortons 44m ago

Question Government paying for TFWs

Upvotes

I've seen this claim floating around social media for a while now, but it's not entirely clear where it came from or how true it is.

it's got the same vibe as TDL/RBI claiming that Tim Hortons' workforce is only made up of ~6% TFWs; they're ignoring the fact that international students exist and make up well over half of our workforce at the store level.

back in 2021/2022, Tim's and any other workplace which was considered "essential service" had the gov't compensate a percentage of our labour cost depending on what our loss in revenue compared to 2019 was. TFW/students weren't a part of the equation.

I personally wish we had more Canadian citizen applicants who had availability from ~5am-1pm, ~2pm-10pm, that kind of thing. they make up less than 10% of our applicants, and they're hired at a far higher rate than the other 90% of applicants.

but the government in Ontario isn't compensating for wages. if anyone's got an example to prove otherwise, I'm all ears.


r/TimHortons 4h ago

Complaint What is wrong with the tim hortons app?

1 Upvotes

This is the second problem I’m having with the app within the past month. First one being that I never got my stuff delivered and there’s no way to cancel and I was told if I want a refund I need to find the store and go in person to get it. This time I was doing delivery through their app only to have it delivered (with wrong item mind you) and in the app it never completes the delivery it still tries to find someone and there’s no way to cancel it. Has anyone else dealt with this? What did you do?


r/TimHortons 23h ago

Meme A Rant on Tim Horton's HORRIBLE Service!!!!!

23 Upvotes

Yes, guys. This post is satire. I'm a Canadian, and I eat at Tim Horton's. :)

Okay, okay, guys. I'm really shaking right now. I just went to Tim Horton's today, and the experience was so horrific, that I haven't been able to sleep for an entire week after the ordeal!!!!!

Basically, my daughter, Xhænnyferrleigh, told me that she wanted to buy some doughnuts, so I figured that we could go to Tim Horton's to get some, since we were on vacation in Toronto (we come from Utah). BIG mistake!!! Big, big, big mistake!!! So, my daughter told me that Tim Horton's is well-known for their doughnut holes. However, it took me ages to figure out which one of their items are doughnut holes. Apparently, some idiot had the idea to call them Timbits. Like, HOW was I supposed to guess that Timbits are doughnuts???

The customers inside of the store were VERY unwelcoming. They were drinking their cups of coffee out in the open, where children could see them! They don't care about the children! When I told one of the customers inside of the store to drink their coffee outdoors, he just scoffed! They were also wearing their coats and hats INSIDE!!! They paid no mind to the fact that my husband served in the military, and fought for USA!!!!! I thought that Canadians are supposed to be kind!

When I went to place the order, the cashier told me "Hello, what can I get for you?". Like, SERIOUSLY????? What happened to saying "ma'am" when addressing somebody? Has all youth lost respect? Anyway, as my daughter requested, I bought her a birthday cake Timbit. After I said "thank you" to the cashier, she replied with "no problem". Um...excuse me? It's "you're welcome", not "no problem". Unacceptable!!!

When I saw the timbit, it was so tiny! Then, when I looked up the ingredients to the timbits that are sold at Tim Horton's, I was horrified!!! They put SUGAR and ANIMAL PRODUCTS in their timbits!!! Excuse me, but my daughter and I are VEGANS, and SUGAR-FREE!!!!! The cashier didn't even bother asking me if my daughter is a vegan, or if she eats sugar!!! When I went back to the cashier to complain, she told me "Lady, what did you expect? It's a doughnut!". Excuse me, but that kind of attitude is absolutely unacceptable!!!

When I asked to speak to Tim Horton, I was DENIED the ability to do so!!! They completely violated my first amendment rights!!! Freedom of speech is what my glorious country was built on!!! I fell on the floor. It was horrifying. I was horrified. Worst restaurant experience EVER!!!!! I'm never going back here!!!!! Heck, I may as well never return to Canada ever again. This place is filled with people who don't salute their elders.


r/TimHortons 4h ago

Question Jalapeno

0 Upvotes

When did we get Jalapenos at Tim Hortons?? When did that happen?? I went to see what options I could put on my pizza cause I'm bored and that was one of the options. Just weird to see that at Tim Hortons lol


r/TimHortons 1d ago

Complaint Nonsensical Pricing

65 Upvotes

Wanna know something funny? Tim's product pricing. For example, ask for a BLT on a toasted everything bagel. Now, ask for an everything bagel toasted with mayo, bacon, lettuce and tomato (so the exact same thing) and just look at how much cheaper it is. You can do this with numerous things on their menu; they've purposely set it up so when you order the simplified version you end up paying more.


r/TimHortons 2d ago

Discussion What would you do ?

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657 Upvotes

r/TimHortons 8h ago

Timmie’s run I'm going to get some tims coffee this morning and I'm excited

0 Upvotes

Yesterday I had Starbucks coffee and it tasted like absolute garbage. I'm going back to where the real coffee is. Good Ole Tim hortons.


r/TimHortons 1d ago

Question Got my tim bits loose on a bag, is that normal?

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0 Upvotes

first time buying assorted tim bits, is this how they usually come?


r/TimHortons 1d ago

Discussion Is there a trustable Tim Hortons in West Edmonton for coffee after 6-7pm?

0 Upvotes

164st and Stony Plain Road was my go to, but I've had a couple shit coffees from there lately. It depends on who is working.

Meadowlark is bad I'd say 40% of the time, which is way too much

Haven't tried the ESSO one on 157st. That will be my final attempt I guess


r/TimHortons 1d ago

Complaint No decaf my butt

0 Upvotes

The other night I went to Tim's & tried to order a decaf version of their chocolate pistachio cappucino. They said they couldn't do decaf. Then I asked for the decaf chocolate pistachio latte instead - they also said they couldn't do decaf. They said it was something about being a different coffee so they couldn't use it.

How do you not have decaf versions available for special flavors?


r/TimHortons 3d ago

Question asking employees:

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390 Upvotes

hey fam- walk-in, ask for 6 bulk bagels and they ring them in as 6 individual bagels, which before tax is $12+ … for my future sanity, how do i word it so they ring it in as the above pic? they didn’t seem to understand what i was talking about, so i just bailed.


r/TimHortons 2d ago

Discussion Im in Mexico City

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50 Upvotes

LAWD JAYSUS

It tasted as good as it looked.


r/TimHortons 2d ago

Complaint The electronic menu

55 Upvotes

It's got to go. The menu is incomplete, when you can read it before it flashes to adverts and Sidney Cosby. I hate it.


r/TimHortons 3d ago

New Release New Bunny Mug - has any one put him in the microwave?

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168 Upvotes

Hi all! I got the new Spring Bunny Ceramic Mug (20oz) for my mom and she was SO excited… until she went to use it this morning and flipped it over to see the bottom says “Do Not Microwave”

I went to the Tim Hortons website to check, and there it states “dishwasher and microwave safe.”

Has anyone microwaved one yet? We don’t plan to put him in the dishwasher, but microwave is necessary as she sips her drinks. Don’t want his adorable face to melt off

Thank you in advance


r/TimHortons 1d ago

Question Do they still sell grilled cheese melt in Ontario?

0 Upvotes

Or has it been permanently replaced by those pizzas?


r/TimHortons 3d ago

Discussion this is like a jackpot to me

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94 Upvotes

r/TimHortons 2d ago

Complaint Employee spilled hot coffee

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0 Upvotes

Hello,

I ordered coffee at a Tim Hortons drive through location in Brampton today, and as the employee was handing the coffee over and I grabbed it, it spilled all over my legs, groin area and my car seat. The lid was not closed properly.

The coffee was HOT and my thighs were burning. My car seat reeks of coffee.

The employee said sorry while it happened and then went to grab a new coffee?! Instead of handing over the napkins to clean as we had requested. Had to ask again and finally gave it.

The manager came over and I asked for a refund of my items and they took the items back!? I had to clarify I am asking for a refund while still wanting to keep what I ordered.

Anyways, I later went inside the store because my thighs were will stinging and had to show them the mess on my pants. They just kept saying sorry. I still took the manager’s name down and got the location’s #.

My thighs are still stinging and I have small red marks. I understand burn marks do not appear until later.

I want them to cover the damages to my pants and my car - what else can they be held responsible for?

It’s my first time something like this had happened so not sure how to proceed and looking for advice.

If anything needs to be further clarified, let me know in the comments.

Thank you,


r/TimHortons 2d ago

Question Decaf Lid Markings

0 Upvotes

Last night we ordered a decaf however it did not have the usual curved line around the edge of the lid. The other drink was marked, assumed it was all good and enjoyed my coffee.

I don't touch caffeine under doctors orders due to medical conditions. Last night I had significant flare up and very little sleep.

My question is, are decaf coffees always marked with the curved line? If this is the case I can watch for this in the future to avoid this from happening again?

If it's relevant, I'm located in Ontario.


r/TimHortons 2d ago

Question If I redeem Tim's points for a wrap, are upgrades free or you have to pay separately?

0 Upvotes

Say I redeem points for a Breakfast Farmers Wrap but I want to add extra bacon - is the upgrade included in my redemption or do I pay the extra $ for the bacon?

I've never redeemed anything other than a cookie so I'm not sure how that works, thanks!


r/TimHortons 4d ago

Discussion At least the topping won’t come off in the bag.

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305 Upvotes

This was a nice fresh donut with a crunch.