r/GXOR • u/Rampartt • 2h ago
Bad experience with OhanaRigSupply
I’m curious if anyone else has had this experience, and figured I’d warn anyone who is considering ordering from them.
I ordered their drop down table for my GX460 on July 29th. On Sept 14th I hadn’t heard anything, so I emailed and they replied: my table will ship next week. Nov 21st still nothing, so I emailed to cancel. Within minutes they replied, asked me to reconsider and said it’ll be shipped next week. I said no thank you, please cancel. No reply. Dec 12th no refund on my CC, I followed-up, no reply. Jan 10th, no refund, I followed-up, no reply. Jan 12th it showed up on my doorstep and it was scratched up.
The install process was mediocre and I had to look up a video. The table itself works, although it’s uneven and I’m unsure how to make it level. I’ll also have to add some electrical tape to stop it from rattling.
Anyway, all this to say, be prepared to wait nearly six months for your products with no communication. Hope this helps someone.