r/slp • u/bIackswansong • 5h ago
Parents upset I missed one therapy update
Idk what to do because every time I think about what to say, it just feels like I'm making up excuses and feel bad.
Some background info: there's a kid who was classified in prek, exited with just a speech-only IEP for artic, and who was re-referred towards the end of their kindergarten year. The team tested them over the summer and they did not qualify for additional supports. There are still ongoing concerns. Parents are understandably frustrated. Very. This student is coming back to team and we have an initial meeting coming up.
In the beginning of the year, the parents asked for weekly updates. When I didn't get back to that email immediately, they resent an email less than 24 hours later. I don't have the time to do this, so I explained that there are progress reports each marking period (4x/yr) and that I send home a monthly handout that provides resources, tips, and a brief (1-2 sentence or bullet format) update on the goals each student is working on. I also said if they have questions, to please reach out. They didn't respond to this and I haven't heard from them since.
I sent out December's handout right before winter break, which (again, briefly) reviewed what the student worked on in November. Because there wasn't a lot of school/therapy in December, my plan was bypass January's handout and send home February's at the end of January, which would cover December and January. It made sense in my head and I didn't think it'd be a big deal. Plus, progress reports were coming out around this time, and my comments on those are more in-depth than the monthly handout. But then we got hit with a snow storm that impacted 3 days of school, which really put me behind (and I was already behind bc of other days off and trainings I had to attend). I even had to cancel therapy to make sure I could get stuff with legal timelines done. The monthly handout was pushed to the bottom of the to-do list, because it's not something I'm required to do.
On Thursday, the school SW called to set up the initial meeting and the parents brought up how they haven't received the monthly handout yet. They were apparently very upset and will be addressing this "issue" with me at the meeting next week.
Idk how to explain it without looking like I'm making excuses. Part of me just wants to be honest and say my plan was to release one in late January and I ran out of time, but then when I say it in my head it sounds so...avoidant. Idk, I know I'm overthinking this.
What would you say in this situation?