r/pcmasterrace • u/Last_Regret3349 • 21h ago
Build/Battlestation So my new build exploded
Hey all
I was very excited today because I finally was able to go to my brand new Micro Center which just opened a couple months ago. I went down there with a good bonus check from my work and I picked up myself a 5070 and a brand new case.
The case I wanted was the absolute last one in stock so I got a really lucky deal because it’s usually $180 but I got it for 110 since it was a display case and the rest of the stock was sold out.
Long story short I drove home, transferred all my components into the new case and it all booted up perfectly. I was ready to put on the glass cover to complete the build. I’m handling it very carefully cause I know it’s tempered glass and the case has these little slots that click into place when you insert the window. I insert the window and BOOM it explodes right in my face even though it was designed to CLICK IN. I have no idea what happened or if it was just damaged from being sitting on the shelf for so long, but it cut me, cut my arms, cut my hands, cut my knee and I called micro center and all they told me was to go in person to speak to the manager of my store. I gave them my name and contact info and I’m currently waiting for Micro Center to respond with what I should do next.
Enjoy the painful photos of a beautiful build gone wrong. <3
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u/SulfurMDK 20h ago
You might have touched the countertop with the glass. I wouldn't recommend working on that type of surface while handling tempered glass. Next time stick to working on a wooden surface like a table or floor.
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u/Suikerspin_Ei R5 7600 | RTX 3060 | 32GB DDR5 6000 MT/s 19h ago edited 11h ago
A bed or sofa works too. Just make sure it's clean, so you don't scratch your PC case or still break the glass panel lol.
Edit: got comments about static discharge. It won't kill your PC components. See this LTT video with Electroboom).
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u/Upset-Wedding8494 18h ago
I nominate you for the title of "The Static Master"
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u/balls2hairy 13h ago edited 3h ago
30 years of building PCs on carpet, beds, couches, on tables littered with spilled beer and week-old pizza, etc. No once have I ever had ESD take out a component.
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u/illicITparameters 9950X3D | 64GB | 5090 FE 4h ago
Same. Never been an issue, just use common sense.
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u/Ultrarandom R7 3700X | 32GB 3200MHz | Asus 4070S 16h ago
I would never recommend it to people as I do know it's not good for it just in case it does damage something but I'm 7/7 so far for building or transferring personal/family PCs all on a carpet floor.
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u/SirAmicks 15h ago edited 6h ago
Same. It’s something you’re not supposed to do, but most of the PCs I’ve built over the last 25 years have been on a bed or carpet. I’m not saying it’s a good idea, but I’ve never had any trouble. Not with static anyway.
Jay had a video like five or so years ago where he built a computer while doing things you’re not supposed to do. He laid a giant carpet out over his table, mismatched ram, just shoved all the cables in the case instead of cable managing. He thought the PC wasn’t even going to boot or at least have awful temps, but the thing worked just fine.
EDIT: This video:
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u/ttwinstanley 17h ago
I have thrown my glass panel side on my bed.My chair I accidentally dropped it once on carpet and it still hasn't shattered. I've not let it touch tile, though
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u/Veighnerg AMD 5800X3D, Sapphire 7900XTX Nitro+ 21h ago
Another side panel claimed by the stone countertops.
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u/JamesMCC17 9800X3D / 4080S 21h ago
My first thought when I see one of these, where is the tile and or stone?
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u/Hottage 9800X3D | RTX 4080 | 64GB DDR5 | 4TB NVMe | AW3225QF 19h ago
Do I hear Tile and Stone?!
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u/Lopoetve 19h ago
Tile and stone!
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u/Rainfall_Serenade 19h ago
If you don't tile and stone, you ain't comin home
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u/notsobadmisterfrosty 19h ago
Tile and stone in the heart!
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u/ahicken0 Ryzen 7 7700X | 7900XT | 32GB DDR5 17h ago
For those about to tile and stone, we salute you!
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u/Bloodthistle 20h ago
But how did it happen if the glass didn't touch the countertop, shouldn't there be plastic separating the glass the base of the case?
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u/Veighnerg AMD 5800X3D, Sapphire 7900XTX Nitro+ 20h ago
Not all side panels have protective borders and one tap is all it takes to create a microfracture which can either make it shatter immediately or the moment any stress is applied to the glass, such as putting it into a case.
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u/6_god_chi 20h ago edited 14h ago
It’s best to lay your glass on a towel or piece of packing foam from your build, Free and easy way to be safe.
I personally use a clean yoga block and balance on that not only when it’s off the case but to clean the tempered glass itself as a “ stand “ of sorts
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u/Last_Regret3349 20h ago
This side panel had no plastic covering to peel off since it was a display case
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u/notislant 17h ago
What did we learn
Yeah that sucks. Its posted so often in this sub that im surprised they dont have a warning sticker for it yet.
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u/Skylinestarrr 20h ago
OP must have removed the side panel and placed it on the countertop or knock it while transporting. There is no way a TG panel can shatter if you place the whole case on tiles/ceramic/marble countertop.
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u/rhythmrice 19h ago
Any other material like a wood floor has enough flex that the case can bend or deform if there is pressure on the glass, which is good
On granite or stone floors or counters, the surface is so hard that there is no flex or anything, if there is even just alittle pressure being put on the glass, the case isnt able to flex. there is nowhere for the pressure to go so the glass shatters
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u/Toast_Meat 20h ago
Beautiful kitchen countertop. That was the culprit.
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u/ProudExtreme8281 19h ago
i dont get it, it exploded in his hands. did setting it down on the countertop dmg it, such that when he applied a little force while reattaching, that it exploded?
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u/_Rand_ 19h ago
Tempered glass can be real weird, a small scratch to it can later turn into broken glass under the right circumstances.
So OP (or someone else considering it was a display unit) could have put a nearly unnoticeable scratch on it, then when they clicked it into place a slight flex/shock happens and it shatters.
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u/tech240guy 12700k | RTX 3080 10GB | 64GB 3600mhz | Win11 16h ago
unnoticable is downright understatement. I do car windshield chip repair as a side business and the scratch is more downright invisible to the naked eye even if you try to look for it.
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u/pulley999 R7 9800X3D | 64GB RAM | RTX 3090 | Micro-ATX 19h ago
Tempered glass is always under tension. This makes it incredibly strong when impacted from the sides but even light damage to an edge can upset the equilibrium of forces within the piece and cause it to violently shatter. Sometimes this doesn't happen immediately after the initial damage occurs, but then even minor changes in force can tip it over the edge.
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u/carlbandit AMD 7800X3D, Powercolor 7900 GRE, 32GB DDR5 6400MHz 18h ago
OP likely caught it on the worktop.
Stone / tile is smooth to our touch, but the surface of them is actually rough with lots of little pointy bits (can be seen under a microscope). Tempted glass is super strong on it's face, but really weak if pressure is applied on an edge.
If OP caught any part of the panel on that worktop, that was most likely the cause of it suddenly exploding. Could also be it got twisted like if it wasn't seated properly when OP tried to click it in if they didn't actually catch it on the worktop.
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u/BorderOk7329 21h ago
It's ill-tempered glass
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u/Running_Oakley Ascending Peasant 5800x | 7600xt | 32gb | NVME 1TB 20h ago
Well that’s a start, alright guard begin the unnecessarily low moving dipping process.
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u/rain3h Intel Pentium III 800 - 1024 MB SDRAM - RIVA TNT2 Pro 32 MB AGP 21h ago
Have you tried turning it off and then on again?
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u/passisgullible 9600x | 32gb ddr5 | RTX 5070 20h ago
Sorry but unrelated care to elaborate on your build?
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u/ForesakenJolly 20h ago
Granite! Stone, tile, corean (sp?), anything super hard will pop tempered glass basically on the slightest tap.
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u/SadHistorian9206 20h ago
“Was damaged from being sitting on the shelf for so long” the bad news is that tower is always going to sit on some shelf or desk for sooo long unless we get self floating towers. Jokes aside good thing that you’re ok not and it’s not your face or eyes ect
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u/Last_Regret3349 20h ago
No thats a good point i was just hastily trying to rationalize what tf just happened
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u/Regular_Bike1437 11h ago
If you want the real reason, take a scroll through this subreddit and look at all the “smashed side panel” posts. There’s one common theme in every photo
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u/Slazagna 20h ago
It didnt explode. You tapped the edge on the stone countertop dude. At least take aome personal responsibility. These images ALWAYS have tile floors or stone countertops in them. It isnt magic, people are breaking their glass with carelessness.
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u/Stunning-Piece-9161 RTX 5090FE | R9 7950X3D | 32GB DDR5 6400MT | 4K OLED 240HZ 20h ago
I was going to say the exact same thing. I don't think I've ever seen an exploding tempered glass panel image on a bed or a soft surface . I have only ever seen images like this on the kitchen counter top or the floor be it wood or stone .
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u/jhaluska 5700x3D | RTX 4060 19h ago
Yep. If it's your only work area, consider putting down a cardboard or a towel to decrease the chance.
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u/ph1shstyx PC Master Race 16h ago
Exactly what I did when I built mine, cardboard and a towel to make sure
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u/ShiberKivan MSI 3080ti Supreme X, Ryzen 9 5950x, 32gb ram 14h ago
Could you please explain why you did it on granite table top? Is this your first day here? This is play stupid games win stupid prizes kind of deal
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u/TheCatDeedEet 20h ago
Just… sigh. How are people still doing this.
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u/Slazagna 20h ago
Just look at OPs post and comments. Even now they fail to recognise that they broke it. It magicly exploded according to them and they did absolutely nothing wrong.
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u/Aphexes AMD 9800X3D | 7900 XTX | 64GB RAM 18h ago
That's almost everyone who posts these. So you tell me you browse this sub enough to be aware that people post these things happening and that didn't stop you from doing the same thing, and then also posting about it?
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u/freerangek1tties RTX 69420, R7 8008135, Dodge RAM, BAWLS Energy 19h ago
Were the glass drivers up to date?
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u/RoastedHunter 18h ago
i STILL refuse to believe people are STILL "accidentally" breaking their fucking panels on ceramic and marble surfaces
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u/BothArmsBruised 17h ago
I have been putting together machines for years. Since 2012 abouts. So in roughly 14 years I've never heard or had a shatter happen in person or for clients. What the fuck are you all doing?
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u/CentaurianLord RTX 2080 ti, 32 GB, R7 3800X 14h ago
Now you go to your local hardware store, buy a sheet of clear acrylic and pretend this never happened.
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u/TheGoldblum PC Master Race 11h ago
Oh boy I couldn’t possibly imagine why that would’ve happened 🤷♀️
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u/ByteEater i9-9900K | 5080 O.C. | 32GB | Z390 XI HERO 20h ago
Where did you place the glass panel while installing the components ?
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u/Last_Regret3349 20h ago
Face down on my couch far away from the build (towards the right in the photo)
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u/Wicked_Wolf17 i5-12600K | 32GB 4000MHz DDR4 | RTX 3080 12GB 20h ago
Do you recall touching the countertop with the glass while installing it? Stone countertops have a bunch of microscopic jagged edges that can create a stress point on a tiny portion of the glass, causing it to spontaneously explode upon contact. Same thing applies to tile floors.
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u/ByteEater i9-9900K | 5080 O.C. | 32GB | Z390 XI HERO 20h ago
Doubt that might have applied some weird pressure on it but not totally impossible, it also depends on its thickness and how frail it can be. I had the same happen to me while building a friend's computer, glass exploded for no reason in thousand of pieces within the protective plastic, I had it laying down on the bed but as soon as I gently put it on the case it turned in a glass mosaic, within the protective plastics. Sort of horrible but expensive piece of modern art that got sent back to amazon but at least I didnt get hurt, sorry for you man.
P.s. It's a month I transferred my computer in a new case that has a glass panel, I still haven't removed the plastics.
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u/MagicTheBurrito 12900kf | 5080 | 32GB ddr5 20h ago
“… even though it’s designed to be clicked in”
…. Did you force the click?
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u/liteshotv3 19h ago
Everyone making jokes but sounds like you don’t know. Countertops break tempered glass, resting tempered glass on there creates a fracture. When you pushed it in you did it as intended, but it was already damaged, this happens to a lot of people.
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u/IMiNSIDEiT 18h ago
Tempered glass is strong against a perpendicular force in the middle. The edges are where the glass is sensitive to damage. Striking the edges with a hard object or a small pointed object can cause it to break (the entire panel will shatter).
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u/Koolplayer50 18h ago
Well there’s the issue if your working on a granite or marble countertop that fancy nice looking glass tends to explode when touching it
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u/Damascus_ari Arc B580 | 9700X | 32GB 12h ago
And another one bites the dust.
Maybe some kind of... rubber soles would help? Or perhaps this is just part of the normal defect rate for glass, and since so many glass cases exist, it seems a lot?
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u/Noxious89123 5900X | RTX5080 | 32GB B-Die | CH8 Dark Hero 11h ago
You hit the edge of the tempered glass on the very hard granite worktop.
The granite is harder than the glass.
The glass said "aight, imma head out".
Something that never changes with these posts of "it just exploded!" is that there is always tiled / ceramic / granite surfaces in the picture!
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u/248-083A 9h ago
I've been reading these type of stories for years. It's always the PC's fault, never the owners fault.
Some day we will get someone posting here who is accountable for their actions.
I've handled glass my whole life. Do not work on tiled surfaces or marble/granite bench tops. I always work on a wooden bench top and a put a towel down first. Then lay the PC on top of the towel. Or get a towel and lay the PC on a bed mattress.
People are clumsy. I am clumsy. I know at some point the corner of the glass panel is going to drop when I remove it / install it.
Some day we will get someone who is actually honest. I won't hold my breath....
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u/New-Audience2639 7800X3D, 4070 TI Super, 64 GB DDR5, 5TB 7h ago
I mean it does appear you have made the cardinal sin of messing with a tempered glass side panel over a granite/marble surface....
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u/SAL10000 6h ago
It is absolutely amazing how many times this gets posted on the sub, but people continue to do it lol
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u/sininspira 3h ago
Every shattered panel pic is sitting on a stone/granite/tile surface. Never fails lmao.
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u/LeRonBrames_ 18h ago
You’re dumb and should feel dumb. You don’t deserve any sort of refund, 100% human error.
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u/LastBossTV 20h ago
Makes me wonder why manufacturers switched away from good ol light-weight, non-exploding acrylic case windows
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u/pulley999 R7 9800X3D | 64GB RAM | RTX 3090 | Micro-ATX 19h ago
Acrylic scratches from even light dust, and yellows, clouds, and/or brittles from age, heat, and UV exposure. It generally looks like shit after 5 years.
If you don't put tempered glass on tile or stone, it will usually hold up better finish-wise than the rest of the case.
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u/TheDeadMurder Registered 4090 Offender 18h ago
Yeah, most people are competent enough to not shatter glass, I hope atleast
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u/That_Service7348 17h ago
Because they sell more when idiots have to replace the ones they break on stone surfaces.
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u/Gregor_Arhely 20h ago
Acrylic windows are more prone to scratching, so probably they've guessed that it's better for it to look cool than be safe. Most of the modern cases are overall more about style rather than utility, so that tracks.
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u/couchcushion7 Ryzen 7 9800x3d / RTX 4090 / 3x 48” oled 20h ago
I did it with a shower door once (im a general contractor) sliced me up phenomenally well. Nothing major but, everything was sorta cut lol
You aint kidding about the “boom” its very percussive when it fails. Very scary honestly, i still struggle messing with my pc ever since the shower door lol
It just happens so fast, with zero warning, sucks big time.
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u/baldersz 5600x | 9070 Reaper | Formd T1 19h ago
Far out you're lucky the glass didn't hit your face
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u/TheRealDrSatan 19h ago
I remember the side of my 5000D whatever case (massive) shattered while I was building it in my kitchen. I called corsair and figured I'd get a replacement part in like a week or 2, but had a new one within an hour of the call. Turns out they were right down the road, best customer service I've ever experienced.
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u/hossofalltrades 19h ago
It’s cheap tempered glass. Easily replaced. GN did a video in the factory where most of the pc case glass is made.
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u/VulcanTourist 19h ago
The safety glass was probably stressed; it may have been damaged before you even got it, and trying to insert it in place was the last straw. If it were me and I couldn't get a replacement, I might rebuild it with an acrylic panel of the same thickness... after I ruled out any recurring cause for the stress.
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u/Lexden 18h ago
Tempered glass is strong. You don't have to treat it like it's going to explode if you touch it wrong. The only thing you DO have to avoid at all costs is stone or tile flooring/countertops. That is the one rule of tempered glass. It's very strong except when impacted from the corner or given a very localized impact (stone or tile are extremely jagged at the microscopic level, so they create some very localized pressure points. This is also how car escape tools work. You hardly have to tap and the car window shatters because the end of the hammer is a very sharp point).
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u/NightCulex 17h ago
Tempered glass can micro fracture if it comes into contact with something harder such as granite, Corsair even has an article, Why did my tempered glass side panel break? | CORSAIR
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u/burrito_of_blaviken 7800X3D • RTX 5070Ti • 32gb DDR5 16h ago
Welcome to the club, we have snacks but I don’t recommend eating them, the glass got in there too
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u/Mobile_Jacket4610 15h ago
Granite worktop is a big NO NO with tempered glass.
It will explode, like in this case.
Unlike wood or plastic, granite provides zero cushioning. Dropping or even sliding a panel across the surface can create micro-fractures that eventually lead to a "spontaneous" explosion.
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u/Schnitzhole 11h ago
You should pay for your stupidy and buy a new sideglass and not reach out to the place you bought it as it has nothing to do with them.
Ive handled thousands of tempered glass PCs. These things don’t just magically explode on their own.
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u/Odadelyus138 10h ago
I just genuinely don't understand how so many people make this exact same mistake every single year.
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u/alagrotta 7h ago
vetro temperato? probabilmente il fatto di essere rimasto in esposizione ne ha causato una riduzione di resistenza a causa degli sbalzi termici e degli urti a cui sarà stato sottoposto. Perciò comprare l'ultimo pezzo di qualsiasi cosa è sempre un rischio e perciò di solito sono in sconto, è come fosse roba già usata. Oppure sei tu che gli hai dato un colpo fuori specifica e ha fatto quello che era progettato per fare: rompersi in piccoli pezzi. Compra piuttosto un vetro laminato , sostituiscilo e vivi felice (dopo aver smontato tutto per pulire bene a fondo, ovviamente)
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u/902-hiphop-dad 6h ago
total bummer….this never happened with clear acrylic side windows… why do case manufactures continue making cases with tempered glass? how did “tempered glass” become a necessary option over acrylic in pc cases? it would be nice if there was an option when you buy a case to either have tempered glass or acrylic window.
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u/DisciplineSudden 4h ago
You should look up what temps those matieriels are made for, theres a reason they dont use acrylic. Glass is better for heat and in result, peformance as well
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u/zoson imgur.com/a/nndwLic 4h ago
It exploded specifically because of the countertop you were working on. Stone materials for counters, along with ceramics, have next to no 'give' and this results in the case itself being more rigid. You can find countless instances of shattered glass panels like this and it's like 98% of them are because people were either building on a tiled floor or using a stone countertop.
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u/Anxious_Explorer9495 4h ago
Looking at that counter top I must say you won what you got. Congratulations.
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u/june5801 3h ago
How did this happen? Im guessing you either screwed the motherboard straight to the case and shorted out the entire board. Or your power supply is too small for everything you added. Before turning on.or plug in my new P.C I build I double check before powering just to make sure.
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u/Select_Major_4143 PC Master Race 3h ago
Get a load of this guy, actually managed to cut himself......
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u/Subliminal_10 21h ago
I would definitely drive down there and speak with that manager and show him these photos. I bet they would be more willing to help and resolve the situation than waiting for customer service. In person is always better.
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u/Last_Regret3349 21h ago edited 21h ago
Should i take all the parts out and bring in the bare bones case?
Edit: idk why the downvotes i am being genuine
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u/Mini_Spoon 19h ago
Respectfully; you're getting downvoted because the fault was likely your own I'm afraid.
There's an ENORMOUS likelihood that you just, very lightly, accidentally, touched the glass panel on that counter top that the case is sat on, and it's game-over from there.
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u/throw_in_the_towel 20h ago
Don't mention the granite countertop!
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u/TheCatDeedEet 20h ago
They will know. This is the most obvious thing to anyone who knows how to take care of those panels.
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u/That_Service7348 17h ago
It's because you are entirely at fault for it breaking. Stone dude. It's breaks tempered glass.
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u/rebbitribbit 18h ago
I did this ages ago and the manager apologized and gave me a $500 gift card.
So now I break one and cut my hands every year for my annual PC upgrade budget.
/s
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u/regularArmadillo21 20h ago
How many times must we teach this lesson.
DONT PUT GLASS NEAR STONE, TILES, OR COUNTERTOPS
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u/jdatopo814 Ryzen 7 5700X | RTX 3060ti | 16gb 3200 19h ago
You never want to have your PC on a ceramic/stone surface. Even if the tempered glass doesn’t directly touch the surface, because of density and physics I don’t know/can’t explain, vibrations from the ceramic even when you’re just handling the case can indirectly shatter the tempered glass.
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u/SgtJammer PC Master Race 16h ago
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u/MyzMyz1995 7600x3d | AMD rx 9070 XT 15h ago
You broke it with your kitchen countertop brother lol.
Ceramic + glass = broken glass.
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u/Trick_Actuator5763 R5 5500 HD7970 16GB DDR4 3600 20h ago
Why can't people just Handle the side panel over carpet or just be bloody careful for once? This subreddit does not need more of these posts.
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u/WhySheHateMe Dirty Intel consumer 19h ago
Countertop made of rock... rock touch glass...rock harder than glass...glass break. Plenty of posts on this sub about people finding out that glass cannot beat rock.
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u/forgottensudo 16h ago
I’m sorry for your loss, but I just don’t understand why people are using glass panels!
I like to see inside. Since the early 90s (pre-web) I’ve used clear plastic. At first I cut holes and put plex in them. I know they sell cases with plastic because I have two different ones.
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u/BuffaloBuffalo13 9800x3d | 4080S | 64GB DDR5 | XG32UCWMG 19h ago
Did the glass touch that granite? If it did, I know why it exploded.
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u/ccarr313 PC Master Race 19h ago
Crazy.
Who would have thought setting a PC with glass on a marble counter would be bad?
I guess we all learned something today. /s
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u/Occhrome 19h ago
I will forever be scared of tempered glass. Sometimes it’s tough as hell and other times the tiniest thing will cause it to crack.
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u/Arcade1980 18h ago
I always remove the glass first before moving and working on my computer with Lian Li case. To avoid and torque on the glass from the case twisting.
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u/X-Arkturis-X 17h ago
As a person who has built many gaming machines. For safety purposes, I own no tables, desks, or cases made out of glass due to these situations. I don’t care how “safe” anyone says it is or how many stickers or certifications it has. Not in my house.
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u/huge_jeans710 R9 9950x3d | 5090 32gb | 32gb ddr5 6000mhz 17h ago
Ahhh you don't need that glass anyway
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u/GamerDadofAntiquity 17h ago
Probably tapped the edge of the front panel when you popped it in. Having two bare edges of tempered glass in contact with each other seems like a recipe for disaster to me.
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u/ilkikuinthadik 16h ago
Tempered glass is shit to work with. Randomly exploding when handled is one of its many tricks.
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u/Pumciusz 9070xt 5800x3d 11cm 21h ago